PrivacyPolicy

Who we are

Rockwood is a UK external works contractor providing survey, design and construction services. This policy explains how we handle personal information collected through this website.

Registered company details, office address and contact information will be displayed here once confirmed by Rockwood.

Information we collect

When you submit an enquiry through this website we collect the information you provide: your name, organisation, email address, telephone number, project location, the service you are interested in, your message and any file you choose to attach.

• Enquiry form submissions (name, organisation, contact details, project information)
• Files you voluntarily attach to an enquiry
• Basic technical information required to serve the website securely

How we use your information

We use the information you provide solely to respond to your enquiry, discuss your requirements and provide our services. We do not sell personal information, and we do not use enquiry data for unrelated marketing without consent.

Legal basis

We process enquiry data on the basis of your consent (given when submitting the form) and our legitimate interest in responding to business enquiries. You may withdraw consent at any time by contacting us.

How long we keep your information

Enquiry information is retained only as long as necessary to handle your enquiry and any resulting work, or as required for legal and contractual purposes, after which it is deleted.

Sharing your information

We do not share enquiry information with third parties except where necessary to deliver our services (for example, hosting providers who store data on our behalf) or where required by law.

Your rights

Under UK data protection law you have rights over your personal data, including:

• The right to access the information we hold about you
• The right to have inaccurate information corrected
• The right to request deletion of your information
• The right to object to or restrict processing
• The right to complain to the Information Commissioner's Office (ico.org.uk)

Contact

To exercise any of these rights or to ask questions about this policy, contact Rockwood using the details on our contact page. A dedicated data protection contact will be listed here once confirmed.